Contact Info
Email/Customer Support:
AureumClothingLTD@gmail.comFor inquiries about any issues you're facing, please feel free to contact us on the email above, and we'll respond as soon as possible.
Returns & Refunds Policy
Email/Customer Support:
AureumClothingLTD@gmail.comAt Aureum Clothing, we want you to be satisfied with your purchase. If you’re not, we’re here to help.
Returns
- You may return your item within 14 days of receiving your order.
- All returns must be requested within 14 days of delivery, not the order date.
- To start a return, please email AureumClothingLTD@gmail.com within this 14-day window.
Return Conditions
To be eligible for a return:
- The item must be unused, unworn, and in the same condition as received.
- All original packaging, tags, and labels must be intact.
- Items returned without original packaging or showing signs of wear may not qualify for a full refund.
Shipping & Security
- All orders are shipped with secure tracking and confirmation of order to prevent theft or misuse.
- This policy applies to worldwide orders.
Refunds
- Once your return is received and inspected, we will notify you of the refund status.
- Approved refunds will be processed back to the original payment method.
- Requests made after the 14-day return window may not be eligible for a full refund.
